I think someone mentioned this method (Bayesean filtering) before. Anyway it could help with those knowledge-managment systems that are based on human filtering and sorting.
Managing content with automatic document classificationRafael A. Calvo, Jae-Moon Lee and Xiaobo Li have written an academic paper on automatic document classification. To quote:
News articles and Web directories represent some of the most popular and commonly accessed content on the Web. Information designers normally define categories that model these knowledge domains (i.e. news topics or Web categories) and domain experts assign documents to these categories. The paper describes how machine learning and automatic document classification techniques can be used for managing large numbers of news articles, or Web page descriptions, lightening the load on domain experts. The paper uses two datasets, one with with more than 800,000 Reuters news stories and another with over 41,000 Web sites, and classifies them using a Naive Bayes algorithm, into predefined categories. We discuss the different parameters and design decisions that normally appear when building automatic classifiers, including, stemming, stop-words, thresholding, amount of data and approaches for improving performance using the structure in XML documents. The methodology developed would enable Web based applications or workflow systems to manage information more efficiently, i.e. by assigning documents to topics automatically or assisting humans in the process of doing so.
[Thanks to InfoDesign.] [Column Two]
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