.:|randgaenge|:.

thomas n. burg - on social media and its benefits for us, and sometimes gossip.

March 25th, 2005

Of course it a huge effort to rebuild an organization and its processes. Since we have to accept that using an intranet always involves learning.
So first you need an agreement on that. Then there is nothing like a self-explaining and intuitive software application like there is no tool or apparatus outside the digital realm that explains itself.

We needed to learn almost everything from scratch we do/know except breathing, maybe. Leveraging existing experiences and knowledge is just another element in buliding a new organization.


To Be, or Not To Be: Intranet Justification
: “An intranet, on the other hand, requires a much larger commitment even — or especially — after the initial stages of development. Rather than a single up-front investment of time, effort, and money, intranets — depending on their size and purpose — may require an investment over a much longer period of time.”

[...]
Post-production intranet content management doesn’t get the respect that it deserves; and it’s unfortunate that you should even have to justify this. It’s simple: unless an intranet is consistently updated with new and relevant content, the system will grow stale and die an early death.

The importance of regular content update can’t be overstated; it’s an essential part of intranet ownership. If an intranet and its content is neglected, you’ll have to deal with two very difficult obstacles to overcome:

Users will lose faith in the system, and it’s going to be extremely tough to win them back.

It’s almost always harder to resurrect a dead or dying intranet than it is to build one from scratch.

[...]
Post-production intranet content management doesn’t get the respect that it deserves; and it’s unfortunate that you should even have to justify this. It’s simple: unless an intranet is consistently updated with new and relevant content, the system will grow stale and die an early death.

The importance of regular content update can’t be overstated; it’s an essential part of intranet ownership. If an intranet and its content is neglected, you’ll have to deal with two very difficult obstacles to overcome:

Users will lose faith in the system, and it’s going to be extremely tough to win them back.

It’s almost always harder to resurrect a dead or dying intranet than it is to build one from scratch.

In order to avoid these pitfalls, you need to ensure that your intranet is never allowed to fall into this state. If it does, the longer you wait to do something about it, the worse the situation will become.

Aside from the content, running a long-term intranet will require the addition or upgrade of its technological backbone in order to maximize the system’s lifecycle. Technology must be kept current for two reasons:

Staying current: Technology must also be kept up-to-date or you’ll run the risk of managing a system on orphaned technology that’s no longer supported.

System quality and performance: Upgrades are required to ensure a high level of intranet integrity and to manage a growing user-base without degradation in system performance.

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