Ambient Social Knowledge

Lee, just wonderful. I’d like to have you with me at one or the other occasion with our corporate interfaces.

I added a few paragraphs that pinpoint – impov – very important issues on a sheer technical level. In oder to make decisions we need “more diverse input” establish a web of weak ties and bring legacy data to life. Current IM and KM cannot deliver that.

Headshift (t d f) :: Humanising the Enterprise through Ambient Social Knowledge: “The answer to information overload is …. more information!

Paradoxically, the answer to information overload is more information, but taken less seriously. We need a new relationship with information inside companies. Instead of trying to gather all data and then analyse it in real-time, we need to help people build a better radar, go with the flow and trust in their own ability to sense what matters and make decisions. We need more peripheral and contextual information and less sequential memo and email processing. We need to create multiple paths to things we need to improve findability,

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The problem with existing enterprise software is that there is simply not enough diversity of inputs to stimulate intuitive decision making, which is why the most adept individuals in organisations rely on more basic, offline techniques to know what is going on.

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We need to develop a social fabric for knowledge sharing: a critical mass of weak ties to support the exchange of knowledge within context.

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We need to break information down into small pieces by giving everything a URI

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Bring out feeds from legacy systems and create a mediating layer of services to manage them. Then wrap it all up in a simple, social interface that creates network effects from individual usage.”

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