The Rebirth of Knowledge Management

I’ll include that from now on in my prayers. Having said that I’m sure that we will find lots of Social Software inspired deployments starting with 2008. In the meantime it’s a startup phase for small firms. That means go go go go before the big fish enters the pool. Compare JotSpot (t d f) with IBM (t d f).

AlacraBlog: Social Software: The Rebirth of Knowledge Management:

Even during its heyday during the late 1990’s, knowledge management software received a lot of criticism. Huge upfront expenses, the ongoing need for expensive domain experts and an extremely hard to quantify ROI doomed most of these initiatives from the start. That being said, the goals of knowledge management – to uncover and share information throughout the enterprise – were valid then and remain critical priorities for knowledge-based organizations.

The recent emergence of “social software” provides a roadmap to a new and improved world of knowledge management.

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