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thomas n. burg - on social media and its benefits for us, and sometimes gossip.

April 13th, 2007

Web 2.0’s Future All Depends On IT’s Future: “What the LEF describes to me is IT developing into more of an interactive, bi-directional department that concentrates less on policing and more on supporting its employees.”
Read/Write Web

Good article. But isn’t that what IBM is actually doing: from hardware to software and eventually to consulting. If so they know in the end the clients will buy their hard/software. So one might wonder if this all about securing the software business.

Thus I’m not sure if the cited LEF report points into the more realistic direction (of the future role of IT) of having IT departments support their inhouse clients and guide them through the jungle of available applications and services. As long as the default [tag-tec]enterprise[/tag-tec] exists IT will control the tools available. And as long as they do that they will stay the most conservative departments of an enterprise, Having said that I think that (inhouse IT) consulting will ultimately turn into controlling and restricting. It’s simply that I don’t think that IT departments ever changed an enterprise from an organizational and cultural standpoint. Although the latter is necessary as lot of people agree. So - again - those who are in charge (the executives and sometimes the employees) need to understand and see the benefits of everything [tag-tec]Web2.0[/tag-tec] and beyond.

Finally I’d say the future of [tag-ice]Web2.0[/tag-ice] depends on the diffusion of [tag-tec]innovation[/tag-tec] principles and service providers and vendors being able to cross the chasm.

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