A brief essay from Jim McGee that wanders along the personnel involved in the existence and usage of buildings and systems and how systems can be usable. I like the notion that highly flexible and highly focused systems and buildings work for their inhabitants. The challenge for the sponsor and the architect is to decide where to go and not to stop in the middle.
I’d suggest to further deepen the empathy on the architects side more ethnographic analysis, iterative engineering, intergration and design would improve.