I found these lately:

• TimeMachineScheduler – “TimeMachineScheduler set the backup interval of Time Machine from 1 to 12 hours” Minimum Requirements: ? PowerPC or Intel Mac ? Mac OS X 10.5 Leopard or later Version 2.0 (1,6 MB) Description: In Mac OS X 10.5 Leopard Apple has introduced Time
  Tags:mac software leopard
• Zip Quick Look Plugin – enhance leopard
  Tags:mac leopard software
• Mehrwertsteuer in Europa –
  Tags:steuer europa mehrwertsteuer
• The Pew Internet Report on Teens and Social Media – “55% of online teens have SNS profiles, and those teens are among the most active content creators in all the categories mentioned above, and often by huge margins (e.g., 73% of online teens with SNS profiles post photos, whereas only 16% of online teens
  Tags:research market-research socialnetworks
• WordPress Automatic Upgrade plugin –
  Tags:wordpress plugins
• Cisco Austria Award 2008 startet: Neue Impulse für Web 2.0 – Presse & Öffentlichkeit – Cisco Systems – “Cisco, weltweit führender Anbieter von Networking Lösungen, schreibt 2008 zum zweiten Mal den Cisco Austria Award aus.

I found these lately:

• Email Marketing from MailChimp –
  Tags:email marketing
• FlickrFan public beta – sound like the opml editor for pics — ‘Really simple’ pictures for your Mac desktop! It’s all about pictures… Pictures from your Flickr contacts… High-def pics from professional photographers around the world… Your family and business associate
  Tags:flickr rss opml
• plasticbag.org: My ‘Future of Web Apps’ slides… –
  Tags:information-architecture url_design webapps
• The Application of Weblike Design to Data: Designing Data for Reuse – helpful resource
  Tags:information-architecture url_design webapps
• Maptales – This Austrian projects supports storytelling blended with maps and routes.

I was looking for some easy to understand and to deploy tools (hosted ones mainly) for support management and came up with those mainly email based ones. Any other tools out there.
Some services that might help

Sproutit
Helperoo
Mailtank
Helpspot

I found these lately:

• Brother DCP-135C – I like Brother’s printer. Had 2. Both were up to their promises
  Tags:printer price shop
• Wuala, your files online – do you want your personal files with others? intersting concept though.
  Tags:storage p2p
• E-Mail-Verzicht am Freitag – Der Verzicht auf die elektronische Post soll die interne Kommunikation verbessern – und darauf hinweisen, dass Mails im Arbeitsalltag auch behindern können.