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	<title>.:&#124;randgaenge&#124;:. &#187; IT</title>
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	<description>thomas n. burg - on social media, software tools and its benefits for us, and sometimes wine</description>
	<lastBuildDate>Mon, 23 Apr 2012 08:14:35 +0000</lastBuildDate>
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			<item>
		<title>Links</title>
		<link>http://randgaenge.net/2008/links-29/2659/</link>
		<comments>http://randgaenge.net/2008/links-29/2659/#comments</comments>
		<pubDate>Sat, 05 Jan 2008 00:30:04 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[fastLinks]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[startups]]></category>

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			<content:encoded><![CDATA[<p>I found these lately:</p>
<ul>
<li><a href="http://www.informit.com/store/product.aspx?isbn=013143635X">InformIT: Death March</a> &#8211;  <br />Tags:<a href="http://del.icio.us/thob/books">books</a> <a href="http://del.icio.us/thob/startups">startups</a> <a href="http://del.icio.us/thob/it">it</a> <a href="http://del.icio.us/thob/business">business</a> </li>
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	Tags: <a href="http://randgaenge.net/tag/books/" title="Books" rel="tag">Books</a>, <a href="http://randgaenge.net/tag/business/" title="Business" rel="tag">Business</a>, <a href="http://randgaenge.net/tag/it/" title="IT" rel="tag">IT</a>, <a href="http://randgaenge.net/tag/startups/" title="startups" rel="tag">startups</a><br />
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		<title>Blocked Blackberries</title>
		<link>http://randgaenge.net/2007/blocked-blackberries/2457/</link>
		<comments>http://randgaenge.net/2007/blocked-blackberries/2457/#comments</comments>
		<pubDate>Wed, 20 Jun 2007 16:40:43 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[randgaenge]]></category>
		<category><![CDATA[asp]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[outsourcing]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[trust]]></category>

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		<description><![CDATA[Das ist der Grund warum Projekte wie Zimbra oder Etelos vor Google zu reihen sind: erstere k&#246;nnen auf eigenen Servern oder vertrauensw&#252;rdigen ASPs gehostet werden. futurezone.ORF.at IT-Chronik: &#8220;Als Grund wurde die Tatsache genannt, dass alle BlackBerry-Daten &#252;ber Server in den USA und in Gro&#223;britannien laufen.&#8221; [tags]business[/tags] [tags]it[/tags] [tags]asp[/tags] [tags]outsourcing[/tags] [tags]trust[/tags] [tags]security[/tags] Tags: asp, Business, IT, [...]]]></description>
			<content:encoded><![CDATA[<p>Das ist der Grund warum Projekte wie <a href="http://www.zimbra.com/">Zimbra</a> oder <a href="http://www.etelos.com/">Etelos</a> vor <a href="http://www.google.com/enterprise/">Google</a> zu reihen sind: erstere k&ouml;nnen auf eigenen Servern oder vertrauensw&uuml;rdigen ASPs gehostet werden.<br />
<blockquote><a href="http://futurezone.orf.at/it/stories/201393/">futurezone.ORF.at IT-Chronik</a>: &#8220;Als Grund wurde die Tatsache genannt, dass alle BlackBerry-Daten &uuml;ber Server in den USA und in Gro&szlig;britannien laufen.&#8221;</p></blockquote>
<p>[tags]business[/tags] [tags]it[/tags] [tags]asp[/tags] [tags]outsourcing[/tags] [tags]trust[/tags] [tags]security[/tags]</p>
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	Tags: <a href="http://randgaenge.net/tag/asp/" title="asp" rel="tag">asp</a>, <a href="http://randgaenge.net/tag/business/" title="Business" rel="tag">Business</a>, <a href="http://randgaenge.net/tag/it/" title="IT" rel="tag">IT</a>, <a href="http://randgaenge.net/tag/outsourcing/" title="outsourcing" rel="tag">outsourcing</a>, <a href="http://randgaenge.net/tag/security/" title="security" rel="tag">security</a>, <a href="http://randgaenge.net/tag/trust/" title="trust" rel="tag">trust</a><br />
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		<title>We shall overcome</title>
		<link>http://randgaenge.net/2007/we-shall-overcome/2400/</link>
		<comments>http://randgaenge.net/2007/we-shall-overcome/2400/#comments</comments>
		<pubDate>Thu, 19 Apr 2007 11:19:26 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[randgaenge]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[IT]]></category>

		<guid isPermaLink="false">http://randgaenge.net/2007/04/19/we-shall-overcome/</guid>
		<description><![CDATA[Sounds a little like that old tune to me. Can anybody of the executives listen and support the daily work of their employees (not only) against the IT-staff that established their very own benefices. Panelists say IT can&#8217;t stop Web 2.0 &#124; InfoWorld &#124; News: &#8220;IT may continue to try to prevent other [tag-tec]Web 2.0[/tag-tec] [...]]]></description>
			<content:encoded><![CDATA[<p>Sounds a little like that <a href="http://en.wikipedia.org/wiki/We_Shall_Overcome/">old tune</a> to me.<em> Can anybody of the executives listen and support the daily work of their employees (not only) against the IT-staff that established their very own <a href="http://en.wikipedia.org/wiki/Benefice">benefices</a></em>.<br />
<blockquote><a href="http://www.infoworld.com/article/07/04/18/HNweb2dot0_1.html">Panelists say IT can&#8217;t stop Web 2.0 | InfoWorld | News</a>: &#8220;IT may continue to try to prevent other [tag-tec]Web 2.0[/tag-tec] applications from getting into corporate users&#8217; hands, but the effort will be equally as futile, according to Glotzbach, who said that workers are moving from individual productivity <em>(<a href="http://technorati.com/tag/productivity" rel="tag">t</a> <a href="http://del.icio.us/tag/productivity" rel="tag">d</a> <a href="http://flickr.com/photos/tags/productivity" rel="tag">f</a>)</em> to team productivity.<br />
&#8216;Users want tools to get their job done,&#8217; Glotzbach said.&#8221;</p>
<p>&#8220;People who horde information are the problem. People who share information are rewarded,&#8221; Glotzbach said.</p></blockquote>
<p>Update: <a href="http://news.com.com/1606-2_3-6177413.html?part=rss&amp;tag=2547-1_3-0-20&amp;subj=news">here is a video of that talk</a>.</p>
<p>[tags]business[/tags] [tags]it[/tags] [tags]collaboration[/tags]</p>
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	Tags: <a href="http://randgaenge.net/tag/business/" title="Business" rel="tag">Business</a>, <a href="http://randgaenge.net/tag/collaboration/" title="collaboration" rel="tag">collaboration</a>, <a href="http://randgaenge.net/tag/it/" title="IT" rel="tag">IT</a><br />
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		<title>IT: doing what?</title>
		<link>http://randgaenge.net/2007/it-doing-what/2393/</link>
		<comments>http://randgaenge.net/2007/it-doing-what/2393/#comments</comments>
		<pubDate>Fri, 13 Apr 2007 17:43:47 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[randgaenge]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT]]></category>

		<guid isPermaLink="false">http://randgaenge.net/2007/04/13/it-doing-what/</guid>
		<description><![CDATA[Web 2.0&#8242;s Future All Depends On IT&#8217;s Future: &#8220;What the LEF describes to me is IT developing into more of an interactive, bi-directional department that concentrates less on policing and more on supporting its employees.&#8221;Read/Write Web Good article. But isn&#8217;t that what IBM is actually doing: from hardware to software and eventually to consulting. If [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p><a href="http://feeds.feedburner.com/~r/readwriteweb/~3/108658485/web_20_all_depends_on_it.php">Web 2.0&#8242;s Future All Depends On IT&#8217;s Future</a>: &#8220;What the LEF describes to me is IT developing into more of an interactive, bi-directional department that concentrates less on policing and more on supporting its employees.&#8221;<br />Read/Write Web</p></blockquote>
<p>Good article. But isn&#8217;t that what IBM is actually doing: from hardware to software and eventually to consulting. If so they know in the end the clients will buy their hard/software.  So one might wonder if this all about securing the software business.</p>
<p>Thus I&#8217;m not sure if the cited <a href="http://lef.csc.com/foundation/library/publicationdetail02.asp?aID=2238&amp;ptID=2003">LEF report</a> points into the more realistic direction <em>(of the future role of IT)</em> of having IT departments support their inhouse clients and guide them through the jungle of available applications and services. As long as the default [tag-tec]enterprise[/tag-tec] exists IT will control the tools available. And as long as they do that they will stay the most conservative departments of an enterprise, Having said that I think that (inhouse IT) consulting will ultimately turn into controlling and restricting. It&#8217;s simply that I don&#8217;t think that IT departments ever changed an enterprise from an organizational and cultural standpoint. Although the latter is necessary as lot of people agree. So &#8211; again &#8211; those who are in charge (the executives and sometimes the employees) need to understand and see the benefits of everything [tag-tec]Web2.0[/tag-tec] and beyond.</p>
<p>Finally I&#8217;d say the future of [tag-ice]Web2.0[/tag-ice] depends on the <a href="http://en.wikipedia.org/wiki/Diffusion_of_innovations">diffusion</a> of [tag-tec]innovation[/tag-tec] principles and service providers and vendors being able to <a href="http://en.wikipedia.org/wiki/Crossing_the_Chasm">cross the chasm</a>.</p>
<p>[tags]innovation[/tags] [tags]business[/tags] [tags]it[/tags]</p>
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	Tags: <a href="http://randgaenge.net/tag/business/" title="Business" rel="tag">Business</a>, <a href="http://randgaenge.net/tag/innovation/" title="Innovation" rel="tag">Innovation</a>, <a href="http://randgaenge.net/tag/it/" title="IT" rel="tag">IT</a><br />
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		<title>who pays for it</title>
		<link>http://randgaenge.net/2007/who-pays-for-it/2311/</link>
		<comments>http://randgaenge.net/2007/who-pays-for-it/2311/#comments</comments>
		<pubDate>Thu, 01 Feb 2007 20:41:05 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[randgaenge]]></category>
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		<category><![CDATA[Chatter]]></category>
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		<description><![CDATA[Well, I&#8217;m a little late in the game. Rudolf Fischer, CEO of Wireline of (former state-owned) [tag-tec]Telekom Austria[/tag-tec], came back from vacation to spark an Austrian discussion about [tag-ice]net neutrality[/tag-ice]. Even though he is cautious enough not to claim that TA will demand money from content providers his tone somehow points into that direction. Martin [...]]]></description>
			<content:encoded><![CDATA[<p>Well, I&#8217;m a little late in the game. <a href="http://www.telekom.at/Content.Node/unternehmen/vorstand/fischer_en.php">Rudolf Fischer</a>, CEO of Wireline of (former state-owned) [tag-tec]Telekom Austria[/tag-tec], came back from vacation to spark an Austrian discussion about [tag-ice]net neutrality[/tag-ice]. Even though he is cautious enough not to claim that <a href="http://www.telekom.at/Content.Node/flash_en.php">TA</a> will demand money from content providers his tone somehow points into that direction. <a href="http://bredlbloggt.telekom.at/">Martin Bredl</a>, speaker of the TA, adds &#8211; more neutral in tone &#8211; the <a href="http://rudifischer.telekom.at/stories/249/#295">official standpoint in a comment</a>.</p>
<blockquote><p><a href="http://rudifischer.telekom.at/stories/249/">rudifischer: Was kostet &#8220;gratis&#8221;?</a><br />
Allerdings mache ich mir keine Sorgen, dass wir die Netze bauen werden, denn mittlerweile ist allen klar, dass Data-Highways für den Standort mindestens so wichtig sind wie gute Straßen und die Energieversorgung. Auf die Diskussion zum Theme Net Neutrality in einem europäischen Context freue ich mich aber schon.</p></blockquote>
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		<title>Leave the bunker</title>
		<link>http://randgaenge.net/2007/2305/2305/</link>
		<comments>http://randgaenge.net/2007/2305/2305/#comments</comments>
		<pubDate>Fri, 26 Jan 2007 09:44:37 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[randgaenge]]></category>
		<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">http://randgaenge.net/2007/01/26/2305/</guid>
		<description><![CDATA[Following this wise statement. For Success in the Enterprise, Think Platform:&#8221;Software architecture is an unintended consequence of social architecture,â€ Smith says. &#8220;If you have a dysfunctional organization, and you build software to align with it, youâ€™re going to get dysfunctional software. We need to go in with our eyes open and understand. This may exacerbate [...]]]></description>
			<content:encoded><![CDATA[<p>Following this wise statement.<br />
<blockquote><a href="http://fastforwardblog.com/2007/01/23/for-success-in-the-enterprise-think-platform/">For Success in the Enterprise, Think Platform</a>:&#8221;Software architecture is an unintended consequence of social architecture,â€ Smith says. &#8220;If you have a dysfunctional organization, and you build software to align with it, youâ€™re going to get dysfunctional software. We need to go in with our eyes open and understand. This may exacerbate issues. Donâ€™t expect putting new technology is going to change that. it often exacerbates issues.â€</p></blockquote>
<p><a href="http://blogs.zdnet.com/service-oriented/">Joe McKendrick</a> is referring to <a href="http://www.gartner.com/AnalystBiography?authorId=6992">David M. Smith</a> from Gartner and discusses briefly the difference of [tag-ice]SOA[/tag] and Web 2.0 in terms of customer acceptance. The latter requires less changes in the business processes and therefore is more easily deployable.</p>
<p>That might be true but think of Smith&#8217;s notion of the paradigm shift that&#8217;s underway and not easily digested, accepted and utilized. This paradigm shift is about a move from monolithic platforms that reside in the bunkers of corporations to the <a href="http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html">web as a platform</a>.<br />
This is an important issue especially relevant for SMEs, I think. If you conceive of the web as platform that hosts your business tools than you have to grasp the idea of a virtual and distributed platform. You don&#8217;t put it somewhere although you can host parts of the internet on your premises &#8211; as long as those servers are connected to the rest of the network you can harness its benefits. The success factor of a platform is its ability to accommodate an ecosystem.<br />That means think precisely how your platform (this small part of the internet) supports exchange and conversation based on <a href="http://perens.com/OpenStandards/Definition.html">open standards</a>.</p>
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		<title>After email &#8230; again</title>
		<link>http://randgaenge.net/2007/after-email-again/2297/</link>
		<comments>http://randgaenge.net/2007/after-email-again/2297/#comments</comments>
		<pubDate>Thu, 18 Jan 2007 19:51:53 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[randgaenge]]></category>
		<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">http://randgaenge.net/2007/01/18/after-email-again/</guid>
		<description><![CDATA[At e-week you&#8217;ll find an enlightening article on the benefits of using RSS instead of email for efficient communication especially within a business context. RSS Offers Relief from Enterprise E-Mail Overload: &#8216;Even though it&#8217;s a consumer-driven technology, it may have more benefit for a company than for an individual user. It helps streamline existing forms [...]]]></description>
			<content:encoded><![CDATA[<p>At <a href="http://www.eweek.com/">e-week</a> you&#8217;ll find an enlightening article on the benefits of using <a href="http://en.wikipedia.org/wiki/RSS">RSS</a> instead of email for efficient communication especially within a business context.</p>
<blockquote><p><a href="http://www.eweek.com/print_article2/0,1217,a=198701,00.asp">RSS Offers Relief from Enterprise E-Mail Overload</a>: &#8216;Even though it&#8217;s a consumer-driven technology, it may have more benefit for a company than for an individual user. It helps streamline existing forms of communication, so a company will see benefit right away,&#8217; said Oliver Young, an analyst at Forrester Research. &#8216;It can mean more efficient use of e-mail. It&#8217;s geared toward timeliness and what needs more, or less, attention. [tag-ice]RSS[/tag-ice] can really drive benefit that way.&#8217;</p></blockquote>
<p>A long-time favorite topic of mine is [tag-ice]visibility[/tag-ice] as a central means of efficient communication and knowledge sharing. While email accelerates the distribution of information it &#8211; by the same token &#8211; not only fills your inbox rapidly it also obfuscates itself. Items in your inbox do not provide context and/or a place to make sense of information.</p>
<p>Having that said I think it&#8217;s necessary to state that e-mail will be with us for a long time. And that it still is an <a href="http://www.innovationcreators.com/2006/09/email_is_critical_to_enterpris.html">excellent business tool</a> &#8211; but and that&#8217;s for sure we are heading into a different paradigm. A paradigm that makes usage of different web-based communications tools like: [tag-tec wiki]wikis[/tag-tec], [tag-tec weblog]weblogs[/tag-tec], aso.</p>
<p><a href="http://en.wikipedia.org/wiki/RSS">RSS</a> itself could run into the same risks if it is just another IMAP-folder in your e-mail software &#8211; although by using [tag-tec]RSS[/tag-tec] you can get rid of spam. The very value of RSS is recognizable if you use this <a href="http://en.wikipedia.org/wiki/Web_Service">webservice</a> as a tool to make data and information visible &#8211; be it on your [tag-ice]intranet[/tag-ice] or on your website. The moment data starts wandering and doing that visibly we will have <a href="http://www.destinationkm.com/articles/default.asp?ArticleID=925">a place to gather and communicate</a>.</p>
<p>You will see some cross-posting the next time as I try to figure out how to manage this and the <a href="http://www.factline.com/blog">factline blog</a>.</p>
<p><img src="http://randgaenge.net/wp-content/uploads/aimage.gif" /></p>
<p style="background-color: #ffdddd">Companies that offer business <a href="http://www.intermedia.net/">email hosting</a> make it much easier for small or mid size business&#8217;s to <a href="http://www.intermedia.net/it-professionals/hosted-exchange/hosted-exchange.asp">exchange email</a>.  In-house hosting is out.  To have <a href="http://www.intermedia.net/business-managers/learn-about-business-email/what-is-outlook-exchange/what-is-outlook-exchange.asp">Outlook exchange</a> for a small monthly fee takes away the expense and frustration of in-house exchange.  A <a href="http://www.intermedia.net/it-professionals/hosted-exchange/hosted-exchange.asp">Microsoft exchange server</a> is the solution to <a href="http://www.intermedia.net/it-professionals/hosted-exchange/hosted-exchange.asp">business email hosting</a> and web hosting.</p>
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		<title>unplugged</title>
		<link>http://randgaenge.net/2006/unplugged/2262/</link>
		<comments>http://randgaenge.net/2006/unplugged/2262/#comments</comments>
		<pubDate>Thu, 21 Dec 2006 14:15:16 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[IT]]></category>

		<guid isPermaLink="false">http://randgaenge.net/2006/12/21/unplugged/</guid>
		<description><![CDATA[Certainly an issue even though (almost) &#8220;always on&#8221; will become a commodity. Interesting Sybase (t d f) paper from 2004. Mobile (t d f) and Wireless (t d f) Application Options: &#8220;1.Smart client applications that allow for offline access to important data and provide integration with enterprise data sources for periodic updates.&#8221;(you&#8217;ll find whitepaper on [...]]]></description>
			<content:encoded><![CDATA[<p>Certainly an issue even though (almost) &#8220;always on&#8221; will become a commodity. Interesting <a href="http://www.sybase.com/">Sybase</a> <em>(<a href="http://technorati.com/tag/Sybase" rel="tag">t</a> <a href="http://del.icio.us/tag/Sybase" rel="tag">d</a> <a href="http://flickr.com/photos/tags/Sybase" rel="tag">f</a>)</em> paper from 2004.<br />
<blockquote><a href="http://www.ianywhere.com/whitepapers/mobile_wireless_wp.html">Mobile <em>(<a href="http://technorati.com/tag/Mobile" rel="tag">t</a> <a href="http://del.icio.us/tag/Mobile" rel="tag">d</a> <a href="http://flickr.com/photos/tags/Mobile" rel="tag">f</a>)</em> and Wireless <em>(<a href="http://technorati.com/tag/Wireless" rel="tag">t</a> <a href="http://del.icio.us/tag/Wireless" rel="tag">d</a> <a href="http://flickr.com/photos/tags/Wireless" rel="tag">f</a>)</em> Application Options</a>: &#8220;1.Smart client applications that allow for offline access to important data and provide integration with enterprise data sources for periodic updates.&#8221;<br />(you&#8217;ll find whitepaper on that there)</p></blockquote>
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		<title>Moving</title>
		<link>http://randgaenge.net/2006/moving/2237/</link>
		<comments>http://randgaenge.net/2006/moving/2237/#comments</comments>
		<pubDate>Tue, 28 Nov 2006 11:16:38 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[Chatter]]></category>
		<category><![CDATA[IT]]></category>

		<guid isPermaLink="false">http://randgaenge.net/2006/11/28/moving/</guid>
		<description><![CDATA[I&#8217;m going to change my most excellent webhost: I decided to move over to Dreamhost. Their pricing and feature list is excellent and overwhelming (Jabber/WebDAV/streaming/ssh &#8230;. for every domain). Their support works fine most of the time and it&#8217;s an employee-owned business. I can recommend it definitely. So if you decide to move use this [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m going to change my most <a href="http://myhosting.de/">excellent webhost</a>: I decided to move over to <a href="http://www.dreamhost.com">Dreamhost</a>. Their pricing and feature list is excellent and overwhelming (Jabber/WebDAV/streaming/ssh &#8230;. for every domain). Their support works fine most of the time and it&#8217;s an employee-owned business.</p>
<p>I can recommend it definitely. So if you decide to move use this promotion code: <strong>19RAND64</strong> to get a guaranteed discount of 20% on your hosting plan (and I get a share of it too).</p>
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		<title>IT follows culture</title>
		<link>http://randgaenge.net/2006/it-follows-culture/2234/</link>
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		<pubDate>Wed, 22 Nov 2006 15:27:12 +0000</pubDate>
		<dc:creator>Thomas N. Burg</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Innovation]]></category>
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		<guid isPermaLink="false">http://randgaenge.net/2006/11/22/it-follows-culture/</guid>
		<description><![CDATA[It&#8217;s now pretty clear where to start. Never, ever try to use technology to transform a (corporate) culture this might be called &#8220;embracing the monster&#8221; (comp. Monstermedia). Intranet as a mirror to the organisation: &#8220;Every organisation has a unique mix of culture, business processes, history, technology and strategic directions (to name but a few factors). [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s now pretty clear where to start. Never, ever try to use technology to transform a (corporate) culture this might be called &#8220;<a href="http://www.utnws.utwente.nl/utnieuws/data/37/32/martijnt.html">embracing the monster</a>&#8221; (comp. <a href="http://randgaenge.net/texts/monstermedia-2/">Monstermedia</a>).<br />
<blockquote><a href="http://www.steptwo.com.au/columntwo/archives/002267.html">Intranet as a mirror to the organisation</a>: &#8220;Every organisation has a unique mix of culture, business processes, history, technology and strategic directions (to name but a few factors). When it comes to intranets, it can then be said that they hold up a mirror to the organisation. To put it another way: the most successful intranets are those that directly reflect the unique nature of the organisations they serve.</p>
<p>One of the most immediate consequences of this is that we need to abandon the naive idea of the &#8216;best&#8217; intranet. There can be no absolute measure of intranet quality and effectiveness, and the success of the intranet is only meaningfully measured within the local environment.&#8221;</p></blockquote>
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